Transcape / 译境

Support

Last updated: May 27, 2026

English

For help with Transcape - Live Translator, check the guidance below.

Purchases and Subscriptions

Subscriptions, lifetime purchases, billing, refunds, and payment methods are managed by Apple through the App Store. You can restore purchases from the purchase screen in the app.

Speech Recognition and Translation

Make sure microphone and speech recognition permissions are enabled in iOS Settings. Some languages may require Apple system language resources to be downloaded before translation is available.

Privacy

Read the Privacy Policy for details about data handling.

简体中文

如果你在使用译境 - 实时翻译时需要帮助，可以先查看以下说明。

购买与订阅

订阅、买断、账单、退款和付款方式由 Apple 通过 App Store 管理。你可以在 App 内购买页面使用“恢复购买”。

语音识别与翻译

请确认已在 iOS 系统设置中允许麦克风和语音识别权限。部分语言可能需要先下载 Apple 系统语言资源后才能使用翻译。

隐私

请阅读隐私政策了解数据处理方式。